The Hythe Osteopathic Clinic

We Are Reopening!

The clinic will partially re-open on Wednesday 20th May, on a rolling trial period. Wednesday to Saturday MORNINGS only. (Max 5 patients per day).
A new protocol is in place to re-assure and protect both patients and practitioners as well as meet with regulatory and insurance recommendations.

Booking an Appointment

• 45min appointments will be available on the hour 9.00-13.00, to provide a 15minute hygiene gap between patients.
• Provisional booking can be made by telephone 01303 265905
• Before the appointment is confirmed patients will receive a triage telephone call from the clinic. This is to ensure it is safe and they are suitable to be seen. There is strict guidance with regards who can be treated. Bookings will only be confirmed once this has taken place.
• Patients will be sent a payment link and will need to pay remotely PRIOR to their appointment.

Upon Arrival

• Upon arrival DO NOT enter the building. Wait until the clinician invites you in. A strict one in, one out system is in place. There is outside seating in the front yard (weather permitting) or wait in your cars.
• Prior to entering the clinic your temperature will be taken.
• On entering the clinic you will be asked to wash/sanitise your hands thoroughly as per the NHS guidance. DO NOT touch your telephone again until after leaving the premises.
• You will be required to wear a face mask for the entirety of the appointment. If you do not have one a disposable surgical mask will be provided.
• If you prefer you can bring your own towel to lie on. (A clean towel will be provide for each patient)
• Patients will need to sign a consent form and health/social distancing/hygiene declaration upon arrival, you will also be asked to countersign the triage questionnaire.

Patients who do not satisfy the health triage requirements will not be able to see an osteopath and directed to an appropriate alternative healthcare provider.
Patients will also be asked to declare if they or any of their household or work colleagues develop any COVID 19 symptoms within 7 days of their visit and contact the clinic immediately.

During Your Appointment

• Treatment will be carried out with the practitioner wearing PPE:
• Face mask
• Gloves
• Gown
• You will be required to wear a mask throughout

After Your Appointment

• Clinic will be disinfected:
• Couch
• Chairs
• Pillow covers changed
• Sink and toilet facilities
• PPE will be changed
• Clinic will be thoroughly aired

Price Increase

There will have to be a price increase to cover the additional hygiene measures and equipment used. The increase is £10 per appointment.
PPE is proving difficult and expensive to source. The clinic may have to close at short notice if insufficient PPE stock is available or government guidelines change.
We understand that these procedures will seems unusual to start with, they will be for us too. Unfortunately, this may become the new normal. If you do not need urgent osteopathic treatment it is best to follow government advice and stay home.